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Tickets go on sale soon. Find out now if the site holds. Including booking sites someone else built.

A fixed-price check before tickets go on sale: updates, payments, a load test and a tested backup. Watched on the day, then looked after every month by the same engineers.

See What You Get
Checked every five minutes on sale day

Before sales open

Updates and fixes land weeks before the sale. On the day itself, nothing changes.

No surprises on sale day

50+

Live WordPress and WooCommerce sites we have run

5 min

Between uptime checks on the sites we look after

Daily

Off-site backups, with restores we have tested

2018

Building and running live software since

What walks in

What organisers tell us before a sale, and what we do first

“Last time the site fell over when sales opened.”

A load test of the booking pages at the traffic you expect, and the slowest part fixed first.

Seen in: Events & Tourism

“Updates have been skipped since last season.”

Overdue updates tested on a copy of the site first, and landed weeks before sales open.

Seen in: Events & Tourism

“The developer who built the booking plugin is gone.”

We recover hosting, domain, licences and code, and move everything onto accounts in your name.

Seen in: Events & Tourism

“You hear about outages from guests.”

The site and the booking pages checked every five minutes, with an alert to an engineer when a check fails.

Seen in: Events & Tourism

“Some guests never get their e-ticket email.”

Emails sent through a proper mail service, retried on failure, and tested before the sale.

Seen in: Events & Tourism

What you get

Six things before and after the sale, done by engineers who know your site

01

A pre-sale check at a fixed price

Before sales open, we go through plugins, theme, payments, emails, hosting and the booking flow from ticket to e-ticket. You get a written list of what will break.

02

A load test of the booking pages

We test the booking pages at the traffic you expect on sale day, and fix what slows down before your guests find it.

03

Updates tested on a copy first

WordPress, plugin and theme updates go to a copy of the site (staging) first, and land weeks before sales open. Nothing changes on sale day.

04

Watched on sale day

The site and the booking pages are checked every five minutes. When a check fails, an alert reaches the engineers who know the site.

05

Backups you can restore

Daily backups kept on another server, and a restore tested before the season starts.

06

Engineering hours every month

A budget of hours for new ticket types, dates, fixes and small changes, done by the engineers who already know the site.

Who it is for

For organisers whose sale day matters

A good fit

Your sales open on one day.

A slow site that morning costs tickets, so it needs engineers watching it, not a plugin that updates itself.

  • You sell tickets or stays on your own site.
  • Sales open soon, and you are not sure the site will hold.
  • You want the same engineers before, during and after the season.
WordPress · WooCommerce · Laravel · Booking plugins

Not a fit yet

Selling only on a ticket platform?

The platform runs your sale day, not us.

Come back when you sell on your own site.

Losing bookings already?

Some booking flows need fixing before they can be looked after.

Start with a booking quote.

How the first season runs

Access and a backup first, then the check before the sale

  1. Step 01

    Recover access and back up

    Before anything changes, we get the logins in order and take a full copy of the site and its database, somewhere safe.

  2. Step 02

    Check the site before sales open

    Plugins, payments, emails, hosting and the booking flow, plus a load test of the booking pages. Written up: what is broken, fragile and fine.

  3. Step 03

    Fix what will break

    Overdue updates tested on a copy, slow pages and payment gaps fixed. Then nothing changes until the sale is over.

  4. Step 04

    Watch the sale, then every month

    Checks every five minutes with alerts on sale day. Then tested updates, backups and engineering hours every month, with the same engineers.

FAQ

Questions organisers ask before a sale

Yes. We recover hosting, domain, licences and code, write down what is there and move everything onto accounts in your name before we change anything.
The earlier the better, because updates and fixes need time to be tested and then left alone. Six weeks before sales open is comfortable. With less time, we fix only what is likely to break on the day.
How many guests the booking pages can serve at once before they slow down, and which part slows first: the server, a plugin or a slow database query. We fix the weakest part and test again.
Nothing changes on the site that day. It is checked every five minutes, and when a check fails, an alert reaches an engineer who knows the site. Response times are written into the monthly plan.
No. The pre-sale check stands on its own, and the written report is yours. Care after it means the same engineers are there for the next sale.
Most run on WordPress and WooCommerce, like Outdoora, with booking or ticket plugins. We also look after booking sites built on Laravel, like the ones we build ourselves.

Recognise your situation on this page?

Tell us what you run and where it hurts. An engineer will talk it through with you and say what the next step is.

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