Guests get answers. Your team gets the evening back. Not a generic chatbot.
Answers about dates, free places, what to bring and refund rules, from your own event pages and booking data, with a handover to your team when it should.
It answers from your pages and availability, and hands refunds and exceptions to your team.
Based on your event pages
2018
Building and running live software since
200+
Tickets and stays on Outdoora, the marketplace we run
7
Products of our own we run live
3
AI providers we can switch between
What walks in
Four signs your guests are ready for an AI assistant
Each one points to a single first job for the AI, built and measured before anything else is added.
Your team answers the same guest questions in DMs every evening.
A guest assistant
02Guests ask about free dates the booking page already shows.
Answers that know availability
03A chatbot you tried promised a refund your rules do not allow.
Rules it cannot bend
04Writing event pages in two languages takes hours nobody has.
Drafts you approve
What we build
Four things AI can do for organisers, each one checked by a person
On your site, with your rules
A guest assistant on your site
Answers about dates, free places, what to bring and how to get there, from your own event pages and booking data, in the guest’s language, with the source shown.
Answers that know availability
It checks what is really free before it answers, and sends the guest straight to the booking page for those dates.
Rules it cannot bend
Refund, weather and cancellation answers come from your written rules. Exceptions and complaints are handed to your team.
Listings drafted for you
First drafts of event pages, essentials lists and translations, waiting for your team to check them before they go live.
How it starts
One job first, measured on real guests.
Model usage is billed to your own AI account, with a spending cap, so you always see what it costs.
Who it is for
For organisers with real guests and real questions
A good fit
- You run events or stays with real guest questions every day.
- You want answers from your own pages, availability and rules, with sources.
- You want a person to take over refunds, exceptions and complaints.
Not a fit yet
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A handful of guests a month?
Answering them yourself is fine, and cheaper.
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AI approving refunds?
We do not build AI that approves refunds or changes bookings with nobody checking.
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Pages and rules not written yet?
Start there; the AI needs them to answer from.
How it runs
One job first, measured, then the next
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Step 01
Look at your pages and questions
We read your event pages, rules and a sample of real guest questions, and pick the one job that saves your team the most time.
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Step 02
Build the first assistant
It answers from your pages and availability with sources and hands over clearly to your team. It is tested on real questions first.
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Step 03
Measure it on real guests
Every answer is logged: what it got right, where it handed over and what it cost to run.
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Step 04
Extend it and keep it running
Listing drafts, translations or WhatsApp come next. We keep the pages, availability and AI current together.
In production
AI that answers from real data, and the events marketplace we run
FAQ
