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Reactll — AI & Software Engineering Reactor Technology

WordPress maintenance for sites that make money. Including the ones someone else built.

Updates tested before they reach your live site, security that is properly set up, backups we have restored, and uptime checked every five minutes.

See Our Status Page
Uptime checked every 5 minutes

Updates tested on a copy first

Every core, theme and plugin update is checked on a copy of your site first, including checkout and forms.

No more skipped updates

50+

Live WordPress and WooCommerce sites we have run

5 min

Between uptime checks, so we get the alert before you notice

Daily

Off-site backups, with restores we have tested

2018

Building and running live software since

What walks in

What owners usually tell us when they hand over a WordPress site, and what we do first

“Our developer disappeared, and we do not have all the logins.”

We recover hosting, domain, licences and code, document what is there and move everything onto accounts in your name.

“Plugin updates have been skipped for months.”

Overdue updates go to a test copy (staging) first. We check checkout and forms, then they go live.

“The site has been hacked, or we are not sure it has not.”

We isolate it, check for backdoors and planted files, clean it, close the way in and lock the site down.

“Checkout, forms or emails stop and a customer tells us.”

Checks every five minutes and tested updates, so we hear about problems before your customers do.

“It has become slow, and nobody can tell us why.”

We find the plugins, slow database queries and hosting limits behind it, and fix them on a test copy before the live site.

What you get

Six things every month, done by engineers who know the site

01

Updates tested on a copy first

Core, theme and plugin updates are applied to a staging copy and checked, checkout and forms included, before they go live.

02

Security that is set up properly

We lock the site down, add a firewall and remove what should not be there. If the site has been hacked, we clean it and find out how the attackers got in.

03

Backups you can restore

Daily backups kept on another server, and restores we have actually tested. A bad day costs you hours, not the site.

04

Uptime checked every five minutes

We get the alert before you notice. The uptime history of the sites we run is public on our status page.

05

Engineering hours for changes

A budget of hours each month for fixes and small features, done by the engineers who already know the site.

06

A clean handover from your old developer

We recover access to hosting, domain, licences and code, document what is there, and move everything onto accounts in your name.

Who it is for

For sites where downtime costs real money

A good fit

Your site brings in leads or revenue.

An hour of downtime or a broken checkout costs you orders, so it needs engineers watching it, not a plugin that updates itself.

  • Downtime and a broken checkout cost real money.
  • You want a named team and direct access to the engineers, not a ticket queue.
  • You may want AI in the site later, and want the people who run it to build it.
WordPress · WooCommerce

Not a fit yet

A brochure site that rarely changes?

A low-cost plugin-update service will do, and we will say so.

Come back when the site starts earning.

Needs rebuilding before it can be maintained?

Some sites do. We find out in the review, not by guessing.

Start with the review; it says if a rebuild is cheaper.

How a handover runs

Access and a backup first, then the monthly routine

  1. Step 01

    Recover access and back up

    Before anything changes, we get the logins in order and take a full copy of files and database, somewhere safe.

  2. Step 02

    Review what is there

    Themes, plugins, custom code, hosting and security, written up: what is broken, fragile and fine.

  3. Step 03

    Stabilise

    Overdue updates tested on a copy, security fixes, speed problems and anything a customer has already run into.

  4. Step 04

    Run it every month

    Tested updates, monitoring, backups and engineering hours, with the same engineers every month.

FAQ

Questions people ask before handing over a WordPress site

Yes. We start by recovering access and taking a backup, then review the site before we change anything, so you know what you are handing over and what it needs.
We isolate it so the damage cannot spread, check it for backdoors and planted files, and clean it. Then we find how the attacker got in, close that way in, and lock the site down so it cannot happen the same way twice.
Where it is now, or on a server we manage for you. Either way, the hosting, domain and licences end up in your name, not ours.
No. The monthly plan rolls month to month and you can cancel with 30 days’ notice.
Yes. Before every update we test checkout, payment providers, order syncing and HPOS (the newer way WooCommerce stores orders) on a test copy of the site.

Does anyone test your WordPress updates before they go live?

Tell us about your site, including who built it. We look after WordPress sites that make money, ours or someone else's.

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