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Primask: Mobile App Design for an Aesthetic Surgery Community

Primask: Mobile App Design for an Aesthetic Surgery Community

We designed Primask, a mobile app that connects people considering aesthetic procedures with surgeons, for our client through an agency partner. The app combines doctor profiles, direct messaging and a community forum organised by procedure.

Project
Mobile app
Our role
Mobile app UI/UX design via an agency partner
Platform
Mobile app
Country
Turkey
Year
2022

The challenge

Trust before the first consultation

People researching a nose job or a brow lift want to see a surgeon's work and hear from other patients before they get in touch. The app had to bring doctors, patients and their questions into one place.

Our approach

Doctors, messages and a forum

We designed doctor listings and profiles with posts, references, about and contact tabs; one-to-one messaging with file attachments; and a forum with a "question of the day", stories and posts filtered by procedure.

Personalised from sign-up

New users choose between a doctor and a user account, pick their areas of interest (procedures such as brow lift, neck lift, eye and breast aesthetics) and get a home feed and notifications built around them.

Screens

Inside Primask

How we delivered

From brief to design handover

  1. 01

    Discovery

    Brief and brand

    We started from the client's brief and brand identity: who the app is for, what it must do, and how the brand looks and speaks. We set the colours, fonts and tone of voice from that identity before we drew the first screen.

    Client briefCorporate identityUsers & goals
  2. 02

    Wireframes

    Wireframes

    Simple sketches of each screen (wireframes) showed every step of every flow. This way we agreed on structure and priorities before any visual design.

    User flowsLow-fidelity screens
  3. 03

    App structure

    Architecture

    We planned how the app is organised: the menus, a map of all screens, and every state a screen can show, such as empty, loading, error and success.

    NavigationScreen mapStates
  4. 04

    Components

    Design system

    We designed every building block, such as buttons, cards and menus, in Sketch with all its versions, in the brand's colours and fonts. Every screen is then put together from this one shared library, so the whole app looks the same.

    ComponentsVariantsSketch
  5. 05

    Screens and wording

    UI design

    We designed the content screens and page layouts. We also wrote the words on them: labels, buttons, empty screens, error messages and confirmations, in a voice that fits the brand.

    Content screensLayoutsUX copy
  6. 06

    Prototyping

    Prototype

    We linked the finished screens into a clickable prototype, a test version you can tap through. We walked through it with the client and improved it before handover.

    Clickable prototypeReview rounds
  7. 07

    Design file handover

    Handover

    We delivered the complete Sketch file: the component library, all screens, the prototype and images ready to export, ready for the development team.

    Sketch fileComponent libraryAssets

Results

What we delivered

A full app flow in Sketch

The design covers the opening screen, the first-time guide (onboarding), sign-up and login, the home feed, doctor discovery, messaging, the forum, categories and notifications for both doctors and patients.

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